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FAQs

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Office

2265 S. Linden Rd

MI 48532 United States

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Frequently asked questions

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01. How does the UV sterilization process work in the water bottle?

UV sterilization utilizes ultraviolet light to deactivate or destroy microorganisms' DNA, preventing their reproduction and rendering them harmless. The UV-C light emitted by the sterilizing unit targets bacteria, viruses, and other pathogens present in the water, effectively purifying it.

02. What is the significance of temperature control in the sterilization process?

03. How long does it take to sterilize water using the UV temperature control feature?

04. Is the water bottle safe for use with different water sources?

05. What maintenance is required for the UV temperature control sterilizing water bottle?